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General Support

CampX is an AI-driven digital transformation platform that streamlines educational workflows, enhances learning experiences, and simplifies administrative tasks. Whether you're managing courses, tracking student progress, or engaging in academic discussions, CampX is here to support your journey.

We aim to ensure a smooth start and provide you with the necessary resources for any support you may need.

Prerequisites​

To get started, make sure you have the following:

  • Access to CampX: Ensure you have your login credentials.
  • Compatible Device: A computer, tablet, or smartphone with internet access.
  • Basic Understanding of CampX Modules: Familiarize yourself with the CampX modules you'll be using, such as Admin, Examinations, Payment, etc.

Functionality Overview​

Here's a brief overview of the workflow:

  1. Login to CampX: Use your credentials to access the platform.
  2. Explore the Dashboard: Familiarize yourself with the user interface.
  3. Access Specific Modules: Navigate to modules like Examination or Students or Admin as needed for your tasks.
  4. Utilize Resources: Access teaching materials, student information, and more.
  5. Engagement: Use tools for class management, student mentoring, examination scheduling and results, hostels, transportation, etc.

Glossary​

A collection of specialized or technical terms for reference

A​

  • ABC Id: Academic Bank of Credits - established on the lines of the National Academic Depository (NAD). Credits awarded to a student from an institution may be transferred by another [https://www.abc.gov.in/]
  • Academics: Of relating to schools, colleges, universities, and other educational institutions; especially, fields of study
  • AICTE: All India Council for Technical Education - a premier national-level body in India that manages technical education [https://www.aicte-india.org/]
  • Alumnus (pl. alumni): Graduate/former student/member of a particular educational institution, group, or organization
  • Analytics: The output of systematic computational analysis of data or statistics
  • APAAR Id: Automated Permanent Academic Account Registry - a unique and permanent 12-digit ID assigned to every student, offering a comprehensive record of their academic achievements [https://apaar.education.gov.in/]
  • Audit: Examine carefully with the intent of verification; to prevent fraud

B​

  • Backlog: A failed exam or a subject that could not be cleared in the first attempt
  • Barcode: A machine-readable code that consists of bars and spaces of varying widths that represents data about a product, book, person, location, etc.
  • Biometric (device): An electronic device that uses human physical characteristics (face shape, fingerprints, etc.) for personal identification

C​

  • CAMPX®: Campus Automation & Management Platforms [Our Product]
  • CGPA: Cumulative Grade Point Average = assess student’s overall academic performance across all semesters or academic years
  • Course(s): Subject(s)
  • Config/Configure/Configuration: Setup or arrangement of elements as per a predefined structure

D​

  • Dashboard: An interface (mostly, the first interface upon logging into an application) for displaying various types of data in one place [Data is usually extracted from a linked database and presented on the Dashboard in the form of charts, tables, cards, etc.]
  • Degree: Academic qualification awarded by a college or university to students who have completed a specific course of study; B. Tech./B.E., M. Tech., M.A., M.B.A., etc.

E​

  • ERP: Enterprise Resource Planning; a software system that helps businesses manage as well as streamline core processes and day-to-day activities in real-time
  • Export: Transfer data from the Application into an external document such as Excel, PDF, Word, etc.

F​

  • Faculty: The body of teachers and administrators of an educational institution
  • Favicon: An icon used to identify a particular website; to add to ‘Favourites’
  • Form Validation: All mandatory fields ought to be filled up & correctly in the form; otherwise, the system will verify and throw errors if incorrect or incomplete entries

I​

  • Image Assets: The images or icons to be put in Header & Footer of the letterhead
  • Import: Pull bulk data into the system (Application) from an external source [Data is displayed directly in the respective menu/submenu]

K​

  • Kiosk: A small enclosed area (a booth) where one-to-one transactions are done

L​

  • Log: A written or saved record of an event, a message, etc.; in other words, history of all actions taken
  • Logo: A company or an organization’s emblem; brand icon

M​

  • Mentor: A trusted guide/teacher/advisor
  • Mentee: One who is being mentored (student or intern)

N​

  • NAAC: National Assessment and Accreditation Council – an autonomous association of the UGC that grades educational institutions [http://naac.gov.in/index.php/en/]
  • NBA: National Board of Accreditation – an organization that grades educational institutions, which offer technical courses [https://www.nbaind.org/]
  • Nominal Sheets: Specific documents used during examinations to ensure organization, security, accountability; examination seating plan, student signature sheet, invigilator signature sheet, question paper distribution sheet, answer script collection sheet

O​

  • OMR: Optical Mark Recognition, a technology used to read and interpret marks made on paper forms which is read by the OMR machine; OMR sheet scans darkened bubbles, converts them into digital data, compares those answers with the correct ones, and generates a score card
  • Opportunity: On-site placement, internship, campus job drive, consultation, or any other possibility of an industry connect; may or may not be for employment

P​

  • PDF: Adobe’s Portable Document Format --> “filename.pdf;” file can be opened in Adobe or directly in Microsoft Edge
  • Platform: Refers to the CAMPX® platform
  • Profile: A vignette of a user’s account details such as personal information, password, logout, etc.
  • Program: A structured set of courses designed to achieve specific educational goals and outcomes

R​

  • Regulations Batches: Academic regulations (R20, R22, etc.) that outline the rules and guidelines during the batch for various technical degrees such as B.Tech,, M.Tech,, M.Sc.; formulated by All India Council for Technical Education (AICTE) [https://www.aicte-india.org/]

S​

  • Schema: A representation of a plan or theory in the form of an outline or model
  • SGPA: Semester Grade Point Average = assess student’s academic performance in that semester

T​

  • Target Audience: Refers to the specific group of audience/consumers/customers most likely wanting to use the product or the service; most marketing & advertisement campaigns are made for target audience to boost sales and/or increase traffic
  • Tour: Interactive walkthrough that guides new users through the features and functionalities of the CAMPX™ Application. It's designed to help users quickly understand how to use the product effectively and efficiently.

U​

  • UGC: University Grants Commission – a premier national body that determines and maintains standards as well as confers recognition to educational institutions [https://www.ugc.gov.in/]
  • UPI: Unified Payments Interface – a digital platform for financial transactions (developed by National Payments Corporation of India)

V​

  • (Form) Validation: All mandatory fields ought to be filled up & correctly in the form; otherwise, the system will verify and throw errors if incorrect or incomplete entries

W​

  • Workshop: An intensive, interactive session focusing on real-world issues and problem-solving

X​

  • XLSX: MS Excel sheet --> “filename.xlsx”

Support Portal​

For in-depth queries, troubleshooting, or feedback, use our dedicated support portal:

  • Link: CampX Support Portal
  • How to Use: Simply create a ticket detailing your issue or question, and our Support Team will assist you promptly.

Service Email​

For direct assistance or specific inquiries, you can reach out to our Support Team via e-mail:

  • Email: support@campx.in
  • Response Time: We will do our best to respond within 24 hours.

Additional Tips​

Here are some additional tips:

  • Regularly Update Your Profile: Keep your contact and professional information up-to-date.
  • Explore New Features: Stay informed about the latest updates and enhancements.
  • Connect with Community: Engage with other faculty members for tips, advice, and best practices.

We hope this guide helps you get started smoothly with CampX. For any further assistance, feel free to reach out to our Support Team.

All The Best!