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Exam Fee Collection, Student Access and Permissions

Overview​

Learn how to manage the Exam fee collection process, from verification to handling blocked students, through CampX. This guide covers regular and supplementary fee collection, verifying payments, and granting permissions to unblock students

Key Features​

→ Exam Fee Collection for both Regular and supplementary exams.
→ Verification of payments using hall ticket numbers.
→ Blocking unpaid students and unblocking with special permissions.

Prerequisites
  • Ensure that the External Examination has been created.
  • Verify that the Fee Structure for the exam has been configured and published.

Collecting Exam Fee​

Information
  • Exam fee collection ensures that students are registered for the appropriate exams.
  • Students with pending payments may not be allowed to appear for exams unless permitted by admin authorization.

Steps for Exam Fee Collection

  1. Navigate to Payments in the Main menu and Click on Exam Fee Collection
  2. Enter the student's hall ticket number and Select Exam Type (Regular or Supplementary).
  3. The relevant subjects will be displayed. Mandatory subjects are pre-selected, choose any elective subjects if applicable.
  4. Click Collect Fee, choose a payment method, and confirm. The system will generate two invoice copies.
  5. Verify the student's status under External Exam > Registrations, which will update to Registered.

Steps for Payment Verification

  1. Enter the hall ticket number in the Examination Fee section.
  2. Select Exam Type and click Search.
  3. View the payment status. If unpaid, follow the collection process to register the student.

Blocking student(s)​

Access Examination Fee
  • Blocked students are restricted from attending and exams.
  • These students are hidden from attendance and academic reports.

Steps to Block Student(s)

  1. Navigate to Examinations > Blocked Students in the main menu.
  2. Click on Add Blocked Student.
  3. Enter the student’s hall ticket number, select the exam, and provide a reason for blocking.
  4. Confirm the action. The student will be marked as Blocked, restricting their access to the examination.

For more detailed info, Refer Examinations > Blocked Students.

Giving permissions​

Student Unblocking
  • Admins and authorized faculty can unblock students in genuine cases with proper documentation.
  • Ensure that unblocking permissions are granted to only a few authorized roles to maintain security.

Steps to Provide Permissions to Blocked Student(s)

  1. Navigate to Examinations > Blocked Students.
  2. Search for the blocked student using their hall ticket number.
  3. Select the student and click Unblock.
  4. Provide the unblock reason (if required) and confirm the action.
  5. Once unblocked, the student regains access to pay exam fee.

For more detailed info, Refer Payments > Permissions

Common Issues & Solutions​

🛑 Issue✅ Solution
Students unable to see payment optionEnsure the exam and fee structure have been published.
Incorrect payment recordsCross-check hall ticket numbers and subject selections.
Payment not reflected after successful transactionSync payment gateways and verify transaction logs in Payments.
Errors during fee collectionVerify required fields (hall ticket number, exam type, etc.) and retry.
Delays in generating invoicesEnsure the payment method is processed and confirmed correctly.
Blocked students remain in attendance reportsVerify the student's blocked status under Blocked Students and regenerate reports.
Admins/faculty unable to unblock studentsEnsure proper permissions are configured under Payments > Permissions.
Useful Tips
  • Ensure the entire system is operating smoothly to prevent glitches, especially with the expected influx of registrations, including last-minute ones.
  • Have all student information readily available for expedited processing.
  • Make sure to enter any physical records into the system to prevent discrepancies.

Support​

Need Help?
Access Support Portal from the footer and click on "Login with CampX."